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Family Support

 

 

 

The Army Family Covenant
 

We recognize the commitment and increasing sacrifices that our families are making every day.

We recognize the strength of our Soldiers comes from the strength of their Families.

We are committed to providing Soldiers and Families a Quality of Life that is commensurate with their service.

We are committed to providing our Families a strong, supportive environment where they can thrive.

We are committed to building a partnership with Army families that enhances their strength and resilience.

We are committed to improving Family readiness by:

     • Standardizing and funding existing Family programs and services

     • Increasing accessibility and quality of healthcare

     • Improving Soldier and Family housing

     • Ensuring excellence in schools, youth services, and child care

     • Expanding education and employment opportunities for Family members

 

Community Covenant best practices website.

 

 


 

 

For Family Support Help on Camp Atterbury, contact:

 

Natalie Fleming

Family Assistance Coordinator

Camp Atterbury, Bldg 230

Atterbury Day Room

1-800-237-2850 x 1341 Direct 

1-317-695-6661  Cell  

0730-1600 Mon - Fri

natalie.d.fleming@us.army.mil


The services our office provides focuses on Information, Referral, Outreach and Follow-up.  Family members are informed on their benefits and entitlements.  These include financial management, family care plans, personal affairs, medical and dental care, how to access TRICARE, DEERS enrollment, employment and/or reemployment rights, predictable psychological strains and tools to cope with separation and reunion.

The Family Assistance Centers provide assistance with the full range of situations and problems that can arise for families in conjunction with military deployments.  They also provide accurate and current information, regular contact with families, and coordination with the deployed units.

We provide services to all branches of the military, States and Territories.

Our goal is to have 100 percent contact with every family through active outreach during a deployment!


TRICARE Benefits Support Coordinator

Doris Scheible
SGT Markisha Jochem

Camp Atterbury, TMC

1-800-237-2850 X 1218     Direct X1218
1-800-237-2850 X 1392     Direct X1392

Walk-ins welcome

Open 0730-1600 Mon - Fri

doris.scheible@na.amedd.army.mil

 

The Tricare Benefits Office provides soldier and family members help with Tricare questions and services.  This office aids in helping your find Service Providers, Billing Questions, Benefits questions or anything concerning Tricare.


 

Do you need someone to talk with?

Professional Consultants Available to Discuss
***L I F E   I S S U E S***
[Available to Military, Family Members

(adults and children) and Civilian Staff]
 

       

CONFIDENTIAL*

 

The Military and Family Life Consultant Program provides brief consultation, supportive services and problem solving to assist troops, families and civilian personnel to cope with the stress of deployment, reunion and reintegration.
The clinical providers conduct individual, couples, family and group meetings to address relationships, stress/anger management, depression, grief issues, occupational and family issues.

Sessions are private* and short term. Meetings can be scheduled off post.

 

For information contact:
 

Office of Family Programs Soldier Readiness Center:
Natalie Fleming
800-237-2850 x1341
812-526-1341
MSG Roy Zenor
Bldg. 230
812-526-1499 x2275


To schedule an appointment directly with a Life Consultant:
Camp Atterbury
Bldg. 230
317-370-1747
Email: ca.lifeconsultant@us.army.mil

 

*Exception: Consultants have a mandatory duty to warn when there is a perceived threat

of harm to self or others.


 

National Guard Family Program in online-easy

The National Guard Family Program's Online Community at www.guardfamily.org is a place to find contacts, information on programs and benefits, and more. Get tips, tools, and training on family issues, find contact information for your nearest Family Assistance center, download helpful checklists and printed material for your family or children’s school or just join and link with family members across the nation.

 

While you are browsing www.guardfamily.org, check out the link to the Guard Youth website and if you have a teenager, send them to the subsequent link to the Guard Teen connection. Here youth can "connect" with others in their situation. Read the news letters, or other youth oriented information mostly written by youth, find useful ways to cope with deployment stress even find homework help.


Help is just a call or click away

No question is too small; no issue is too big according to Military Onesource representatives. From everyday issues like finding home repairmen to free face to face family counseling, One Source operators are there to help.

 

When you call the toll-free number you will be connected directly to a live person, no automated systems here.

 

Military OneSource provides 2.7 million Active Duty, Guard and Reserve service members and their families with an on demand toll-free telephone and internet based family assistance program 24 hours a day, 7 days a week to supplement family support offices provided by the service branches. Translation services in more than 150 languages are available and the support is hearing impaired accessible. To reach a counselor via phone dial from your location accordingly:

 

Stateside Toll Free: 1-800-342-9647

Overseas Toll Free: 800-3429-6477*

Collect from Overseas: 1-484-530-5908

TTY/TDD: 1-866-607-6794

En español, llame al: 1-877-888-0727

Or check out the website at www.militaryonesource.com

User ID: military

Password: onesource,

and follow the online prompts to a wealth of e-information.


AKO helps military families communicate

Lack of communication with loved ones is a major contributor to deployment stress, whether you are the soldier sent downrange or the family member who remains at home. The Army is helping to relieve some of that stress with an expansion of Army Knowledge Online, the already successful website, instant messaging, and e-mail system. The cost is free.

Immediate and extended family members of soldiers and Department of Defense civilians can get their own "guest" accounts on AKO, and safely communicate with their loved ones, wherever they might be deployed. Guest accounts require sponsorship from an individual currently holding an active and full AKO Account. If registering for a guest account you will need to enter the AKO Email address of the individual sponsoring you for a guest account.

Go to www.us.army.mil, under the new user section click "register for AKO" then select "create guest account" and complete the registration form. Select the "Next" button. You will be assigned your AKO username and will be prompted to create a password. Follow the instructions and you are done.

An e-mail will be sent to your sponsor with instructions for granting your account. To approve your request, your sponsor will then need to log into his/her AKO account and click on the "My Account" link at the top of their page then on "Sponsor Management" Once your account has been approved, you will be able to log into the AKO Portal immediately."

Guest accounts are good for 365 days from the date of registration and are not limited to family members: medically discharged service members, local national employees, Army volunteers, contractors, retired DA Civilians, foreign officers (attached to U.S. Army), cadets (collegiate), members of the US Air Force, Coast Guard, Marine Corps, or Navy, Department of Homeland Security, or Federal civilian agencies are also eligible.

If you experience any problems during registration contact the AKO Help Desk for assistance.

AKO Help Desk
Email: help@us.army.mil
Toll Free: 1-877-256-8737
DSN: 654-3791
The AKO Help Desk is operational 24 hours a day, seven days a week, including holidays.

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Last updated on Friday, 16 May 2008

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