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The Army Family Covenant
We recognize the commitment and increasing sacrifices that our
families are making every day.
We recognize the strength of our Soldiers comes from the strength of
their Families.
We are committed to providing Soldiers and Families a Quality of
Life that is commensurate with their service.
We are committed to providing our Families a strong, supportive
environment where they can thrive.
We are committed to building a partnership with Army families that
enhances their strength and resilience.
We are committed to improving Family readiness by:
• Standardizing and funding existing Family programs
and services
• Increasing accessibility and quality of healthcare
• Improving Soldier and Family housing
• Ensuring excellence in schools, youth services, and
child care
• Expanding education and employment opportunities for
Family members
Community Covenant best practices website.

For Family Support Help on Camp
Atterbury, contact:
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Natalie
Fleming
Family Assistance Coordinator
Camp Atterbury, Bldg
230
Atterbury Day Room |
1-800-237-2850 x 1341 Direct
1-317-695-6661
Cell
0730-1600 Mon - Fri
natalie.d.fleming@us.army.mil
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The services our
office provides focuses on Information, Referral, Outreach and
Follow-up. Family members are informed on their benefits and
entitlements. These include financial management, family care
plans, personal affairs, medical and dental care, how to access
TRICARE, DEERS enrollment, employment and/or reemployment rights,
predictable psychological strains and tools to cope with separation
and reunion.
The Family
Assistance Centers provide assistance with the full range of
situations and problems that can arise for families in conjunction
with military deployments. They also provide accurate and current
information, regular contact with families, and coordination with
the deployed units.
We provide services
to all branches of the military, States and Territories.
Our goal is to have
100 percent contact with every family through active outreach during
a deployment!
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TRICARE
Benefits Support Coordinator |
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Doris
Scheible
SGT Markisha Jochem
Camp Atterbury,
TMC
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1-800-237-2850 X
1218 Direct X1218
1-800-237-2850 X 1392 Direct X1392
Walk-ins welcome
Open 0730-1600 Mon -
Fri
doris.scheible@na.amedd.army.mil |
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The Tricare
Benefits Office provides soldier and family members help with
Tricare questions and services. This office aids in
helping your find Service Providers, Billing Questions,
Benefits questions or anything concerning Tricare. |
Do you need someone
to talk with?
Professional Consultants Available to Discuss
***L I F E I S S U E S***
[Available to Military, Family Members
(adults and children) and Civilian
Staff]
The Military and Family Life Consultant
Program provides brief consultation, supportive services and problem
solving to assist troops, families and civilian personnel to cope
with the stress of deployment, reunion and reintegration.
The clinical providers conduct individual, couples, family and group
meetings to address relationships, stress/anger management,
depression, grief issues, occupational and family issues.
Sessions are private* and short term. Meetings can be scheduled
off post.
For information contact:
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Office of Family Programs |
Soldier Readiness Center: |
Natalie Fleming
800-237-2850 x1341
812-526-1341 |
MSG Roy Zenor
Bldg. 230
812-526-1499 x2275 |
To schedule an appointment directly with a Life Consultant:
Camp Atterbury
Bldg. 230
317-370-1747
Email:
ca.lifeconsultant@us.army.mil
*Exception: Consultants have a mandatory
duty to warn when there is a perceived threat
of harm to self or others.
National Guard Family Program
in online-easy
The National Guard Family Program's
Online Community at
www.guardfamily.org is a place to find contacts, information on
programs and benefits, and more. Get tips, tools, and training on
family issues, find contact information for your nearest Family
Assistance center, download helpful checklists and printed material
for your family or children’s school or just join and link with
family members across the nation.
While you are browsing
www.guardfamily.org, check
out the link to the Guard Youth website and if you have a teenager,
send them to the subsequent link to the Guard Teen connection. Here
youth can "connect" with others in their situation. Read the news
letters, or other youth oriented information mostly written by
youth, find useful ways to cope with deployment stress even find
homework help.
Help is just a call or
click away
No question is too small;
no issue is too big according to Military Onesource representatives.
From everyday issues like finding home repairmen to free face to
face family counseling, One Source operators are there to help.
When you call the
toll-free number you will be connected directly to a live person, no
automated systems here.
Military OneSource
provides 2.7 million Active Duty, Guard and Reserve service members
and their families with an on demand toll-free telephone and
internet based family assistance program 24 hours a day, 7 days a
week to supplement family support offices provided by the service
branches. Translation services in more than 150 languages are
available and the support is hearing impaired accessible. To reach a
counselor via phone dial from your location accordingly:
Stateside Toll Free:
1-800-342-9647
Overseas Toll Free:
800-3429-6477*
Collect from Overseas:
1-484-530-5908
TTY/TDD: 1-866-607-6794
En español, llame al:
1-877-888-0727
Or check out the website
at
www.militaryonesource.com
User ID: military
Password: onesource,
and follow the online
prompts to a wealth of e-information.
AKO helps military
families communicate
Lack of communication with loved ones is
a major contributor to deployment stress, whether you are the
soldier sent downrange or the family member who remains at home. The
Army is helping to relieve some of that stress with an expansion of
Army Knowledge Online, the already successful website, instant
messaging, and e-mail system. The cost is free.
Immediate and extended family members of soldiers and Department
of Defense civilians can get their own "guest" accounts on AKO, and
safely communicate with their loved ones, wherever they might be
deployed. Guest accounts require sponsorship from an individual
currently holding an active and full AKO Account. If registering for
a guest account you will need to enter the AKO Email address of the
individual sponsoring you for a guest account.
Go to www.us.army.mil,
under the new user section click "register for AKO" then select
"create guest account" and complete the registration form. Select
the "Next" button. You will be assigned your AKO username and will
be prompted to create a password. Follow the instructions and you
are done.
An e-mail will be sent to your sponsor with instructions for
granting your account. To approve your request, your sponsor will
then need to log into his/her AKO account and click on the "My
Account" link at the top of their page then on "Sponsor Management"
Once your account has been approved, you will be able to log into
the AKO Portal immediately."
Guest accounts are good for 365 days from the date of
registration and are not limited to family members: medically
discharged service members, local national employees, Army
volunteers, contractors, retired DA Civilians, foreign officers
(attached to U.S. Army), cadets (collegiate), members of the US Air
Force, Coast Guard, Marine Corps, or Navy, Department of Homeland
Security, or Federal civilian agencies are also eligible.
If you experience any problems during registration contact the
AKO Help Desk for assistance.
AKO Help Desk
Email: help@us.army.mil
Toll Free: 1-877-256-8737
DSN: 654-3791
The AKO Help Desk is operational 24 hours a day, seven days a week,
including holidays. |